18 Secrets Hotel Workers Would Never Tell You

1. There’s code names for regular check-ins.

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“Mr. B back at it again, on a ‘business’ trip.”

2. And we definitely know if you’re at the hotel to get up to no good.

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3. If it’s taking a while for your check-in to be processed, it’s probably because the system just went to shit.

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This happens all too often.

4. And the ruder the guest, the less likely chance they’ll get upgraded.

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5. To be completely honest, front desk will probably go out of their way to put you in a shittier room, if you’re a shitty person.

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It always pays to be nice.

6. As a worker, you soon realise not to be surprised at how rude and demanding people can be.

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“No I can’t kick out this other customer because they’re in your favourite room.” “Also, no, I can’t upgrade you when we literally have NO upgrades left to offer.” “No, you cannot get free breakfast because of your whinging.”

7. And you quickly learn to become a pro multi-tasker.

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“OK, let’s just check these three people in, take these numerous phone calls, press the buzzer to open the garage, deal with this online booking, oh and also don’t forget room 401 wants some fresh towels.”

8. If a customer tells staff something is wrong in the room, we’ll definitely go out of our way to help. However, if you’re telling us upon check-out and demanding a refund, there’s not much we can do.

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9. Depending where you’re staying, upgrading to the breakfast package is probably not worth it.

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Ask the staff and generally there’s a nicer café nearby with better food, at a cheaper cost.

10. For some hotels, the kitchen isn’t open late at night, so if you’re ordering room service, it might be made by one of the concierge.

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11. And if you’re after a sheet change or anything else late at night, the cleaners aren’t in, so it’ll be the concierge again helping you out.

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12. While the sheets and towels are changed regularly, the actual duvet or other blankets are rarely washed.

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13. And be a little wary of the glasses on the sink.

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You just never know.

14. Always check the use-by-date on snack items in the mini-bar.

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Better to be safe than sorry tbh.

15. And definitely make sure the seals aren’t broken on the liquor bottles.

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You’d be surprised what some people do.

16. Sometimes famous people do come to stay.

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It’s all very low-key and most people are none the wiser to the fact they’re there.

17. But it’s rare that even the staff will be likely to meet them.

Bravo